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What does “member-owned” pool mean?
In our case, “member-owned” really does mean that our members own the club. Members invest in the club by purchasing a bond that really is a share of ownership. As a member-owner, you are entitled to join the Board of Directors if you wish.
Our Board of Directors is made up of members like you. This means that key decisions are made by people who use the club, not an outside company or municipality. We can plan for the long-term future of our club and provide the kind of facilities and services that our members want. Directors are volunteers and receive no financial compensation or discounted memberships for their service.
Why do I need to buy a bond and then pay annual dues?
The bond is an investment in the ownership of our pool and grants you the right to join and help direct the club. The investments made by our first members built Windwood Swim and Tennis Club, and investments made by our current members allow us to enjoy it 40 years later.
Our annual dues support our day-to-day operations such as payroll, pool supplies and equipment, utilities like water and electricity, routine maintenance, and insurance and taxes.
What does it cost?
In order to make sure you get the most current information, we encourage you to contact us for information on bonds and dues.
Can I buy a day or seasonn pass?
Our pool is fully member-owned. Our members are welcome to bring guests but we do not offer day or season passes outside of membership. More information about guest passes is available here.
Do I need to live in the neighborhood to join?
No! We have members from many surrounding communities. We have no residency requirements.
I can't come to the pool this summer. Do I still have to pay the annual dues?
Yes, all members pay annual dues to keep their membership active. Annual dues are critical in supporting our day-to-day operations, so failure to pay annual dues will result in cancellation of membership.
How do you determine annual dues?
The Board of Directors review club finances regularly. Dues are calculated based on anticipated expenses. While we make every effort to keep the dues as low as possible, we may also need to meet increased costs such as property tax increases or the rising cost of pool chemicals.
Do you offer payment plans?
Dues are payable in full each year. The Manager is authorized to consider requests on a case-by-case basis. Please contact us for more information.
Can I join for a trial period before I decide?
The club may have rental bonds available for a one-year period. Please contact us for more information and availability.
What happens if I move away and I want to sell my membership bond?
Please contact us to let us know, and we will be happy to help you with your options. While the club does not buy back bonds, we can assist you in making your bond available for sale to a new member. Unfortunately, we are not able to guarantee sale by a specific date.
I just bought a house, and it came with a membership bond. What do I do now?
Welcome! We encourage you to visit the club to see the facilities, and we hope that you’ll join us. Please contact us to advise us of the bond transfer so we can make sure your bond is recorded properly. If you decide to join the club, you will not need to buy an additional bond but will be responsible for annual dues.
Can I sell my bond to a friend or neighbor? How do we notify you of the change?
Yes, generally speaking you can sell your bond as you wish. We require members to notify us of the transfer and to provide proof of sale (e.g., a copy of a check) so that we can record the change and maintain the necessary records. Please contact us directly to get started.
Why should I join a member-owned pool?
We believe that the advantage of being a member-owned pool is the ability to make our own decisions and decide on our own budgets. We don’t have to fight for a share of city or township funding, and we don’t have to meet profit targets set by a corporate owner.
We also believe that our club benefits from having members who are committed to our high
standards for safety, facilities, and staff. We think this shows in the great reviews and comments we hear from guests and visitors.
We’re fortunate to have many great pool options nearby, many of which can provide day passes or other membership options. We understand that our model isn’t always the best fit. Please feel free to contact us if you have any questions or if we can help provide more information about our club.
How do I update membership in the event of a divorce or other change?
You need to notify the pool in writing of the change and which owner will take over the pool membership. The owners of a pool membership cannot actually be changed without a signed written agreement from both parties that currently jointly own the membership. You can do this one of two ways:
Write a letter to the Windwood Swim and Tennis Club Board of Trustees indicating transfer of membership to one or the other owner and have it signed by both current owners. Fill out the transfer section on the back of your Windwood Swim and Tennis Club Membership Certificate with the name of the party who will be keeping the certificate. Have both parties sign the back.
Send your document to:
Membership Records
Windwood Swim & Tennis Club
P.O. Box 8037
West Chester, Ohio 45069
After it is received a new membership certificate will be completed for you in the
indicated name and your records will be updated.
What if I lose my member bond certificate?
You do not need to have a copy until you want to sell the membership. Then you should follow these steps:
Our facility is open weekdays from 11:00 am to 9:00 pm, and weekends from 11 am to 8 pm. Please check our website for holiday hours, events, and closures.
Do you give out membership cards?
We transitioned to the digital membership platform MemberSplash in 2023. This allowed us to eliminate the time and expense of preparing and maintaining membership cards.
Instead, our staff uses MemberSplash to check members and guests into the pool. This helps us maintain security and privacy while still providing an easy and efficient way for our members to enjoy the facilities.
Please feel free to contact our staff if you have any questions or if you would like more information about MemberSplash.
Why do you need my picture?
Adding photos to our member profiles helps our staff check in members more quickly. Our staff can quickly validate your membership and avoid lines at the front desk.
The photos also help us prevent misuse of membership cards. This protects the value of your membership while providing an extra measure of security and privacy.
This is especially important for our younger members. In the event of an emergency, we need to be sure we know who is at the pool and how we can reach an emergency contact person.
How do I access the tennis and pickleball courts?
Members are issued a key to the courts. We ask that you keep this key safe and refrain from loaning it out, just as you would treat your house or car key.
You do not need to enter the pool to access the tennis and pickleball courts.
Please feel free to contact our staff if you have any questions or if you need a replacement key.
Are the tennis and pickleball courts available when the pool is closed?
In general, the courts are available at any time to our members and their guests. However, we expect our members to be mindful of our neighbors.
Our members are expected to understand and recognize potentially hazardous playing conditions. In other words, if it’s too dark to see what you’re doing or there’s a thunderstorm rolling in, be safe and come back another time to play.
How do I access the volleyball court?
The volleyball court is accessible through the main pool entrance.
Do you have lifeguards on duty?
Yes! Our fully trained and certified lifeguards maintain a safe environment for swimmers. We are tremendously proud of our lifeguards and their professionalism, watchfulness, and commitment.
I’m interested in becoming a lifeguard. How do I get started?
Please contact us for more information. We offer financial assistance for training and certification, and we host classes onsite.
Do you have to be a member to be a lifeguard?
No, we don’t require staff to be members. o this item.
Can we get a discounted membership for our Nanny, Grandparent, babysitter, or other caregiver?
Yes! We offer discounted rates for caregivers and long-term guests. An additional membership may be purchased for $50 for qualifying guests and caregivers. Please contact us for more information and to get started.
Can I bring guests?
Yes! Please check in at the front desk with your guest(s). Guests are $3 on weekdays, $5 on weekends (Friday, Saturday, and Sunday), and $10 on holidays.
A weekly guest pass is available for $25 per guest family for longer-term house guests. This guest pass is not a pool membership. Please contact us if you have any questions.
What courts are available?
Our four full-size tennis courts were repaved and repainted in 2023 to provide high-quality and safe facilities.
The courts are easy to convert to pickleball. We usually have at least one pickleball court ready for play at all times.
Courts are available to members and their guests at all times, except when the courts are reserved for lessons or special events.
Can I join just for tennis/pickleball and not the pool?
At this time we do not offer pool-only or court-only memberships.
Your membership includes access to all of our facilities. This allows us to better plan and complete facility maintenance and improvements.
Do you offer lessons?
Yes! We offer both youth and adult lessons. No prior experience is necessary.
More information is available on the tennis section of this website. Please also feel free to contact us for more information.
Do you have leagues or tournaments?
Yes! We host events including tennis and pickleball tournaments for our members throughout the summer. We encourage players of all skill and experience levels to join.
Windwood also supports a National Junior Tennis and Learning (NJTL) youth team that won back-to-back league championships in 2022 and 2023. The team is open to kids of all skill and experience levels.
Are the courts lighted?
No, the courts are not lighted. We ask that our members play it safe and reschedule the game when it gets too dark to play safely.
Can I reserve a court? Do I need to schedule a time in advance?
Courts are first-come, first-serve. We do not offer court reservations at this time. This may change in the future depending on member interest, so please let us know if you have any questions.
How do I access the tennis and pickleball courts?
Members are issued a key to the courts. We ask that you keep this key safe and refrain from loaning it out, just as you would treat your house or car key.
You do not need to enter the pool to access the tennis and pickleball courts.
Please feel free to contact our staff if you have any questions or if you need a replacement key.
Are the tennis and pickleball courts available when the pool is closed?
In general, the courts are available at any time to our members and their guests. However, we expect our members to be mindful of our neighbors.
Our members are expected to understand and recognize potentially hazardous playing conditions. In other words, if it’s too dark to see what you’re doing or there’s a thunderstorm rolling in, be safe and come back another time to play.
The Windwood Warriors summer swim team offers a fun, supportive, and competitive environment for young swimmers. Swimmers are grouped by age for practices and meets. The team is a member of the Tri County League.
Do I have to be a member for my kids to join the team?
Yes, at this time the team is restricted to Windwood members.
When are practices, and what’s the time commitment?
The team practices every morning during the summer at the Windwood Swim and Tennis Club. Practice times for age groups will be available on our website. Please feel free to contact us for more information.
Our season runs from late May/early June (depending on local school schedules) to late July. We understand that families have other obligations and vacations, so while we do not require participation in certain number of meets or practices we encourage all swimmers to participate as much as possible.
Meets are usually on Tuesday evenings through the season. We have both home and away meets. We ask all families to volunteer to help run meets, such as by helping set up, serving as timers, qualifying to serve as meet officials, or helping with our concession tables. Families may opt to buy out the volunteer requirement by paying an extra fee; please see the coaches for more information.
Does the team swim together over the winter?
Our pool closes for the season. While we don’t have an official winter team, many Warriors compete for their schools or for other local clubs. We’ve been well represented at local high schools, YMCA teams, and competitive teams throughout the region.
What if I’m not a strong swimmer?
Don’t worry- no prior experience is necessary. Our team includes kids who are just learning to swim, varsity high school athletes, and everyone in between. Our goal is for kids to have fun, become stronger swimmers, and enjoy being part of a supportive team. That approach has led to success as a team and for individual swimmers.
How can I find more info?
Please contact us or Google Windwood Warriors Swim Team!
Can I bring in food?
Yes! You are welcome to bring food or to order food to be delivered to you at the club. Please, no glass containers for safety reasons.
We ask that members are considerate of staff and other members. Please help us keep the facilities clean.
Can I bring in alcohol?
Yes! You may bring in alcohol. Please, no glass bottles or other containers for safety reasons.
We do not have a license to sell alcohol at the club. All applicable local laws apply, so please be sure to enjoy a safe and responsible visit.
Can I reserve your pool, pickleball court, or parking lot for an event?
We do not rent the full facility for outside events.
Members often host events like kids’ birthday parties during our regular hours; depending on the event, we may ask for a nominal fee to help cover staff time and use of facilities. Please feel free to contact us for more information.
Can I reserve your shelter or pool for a private event?
Members are encouraged to contact us for information about hosting an event. We try our best to accommodate smaller events such as kids’ birthday parties, but these events do not close our facilities to the exclusion of other members.
Depending on the event, we may ask for a nominal fee to help cover staff time and use of facilities.
Can non-members host a party or event at your pool?
Unfortunately, we cannot provide facilities for non-member events.
Do you offer social events at the pool?
Yes! We have a full calendar of events for kids, teens, adults, and all ages. Events include kickoff and end-of-season parties, themed nights, Womens’ and Mens’ nights, and many other events. You can learn more on our website and through our social media channels.
I have a great idea for an event for the club. How do I get involved?
Give us a call! Whether you want to host, want to attend, or just have an idea, chances are we have lots of members who will be interested. We’re always looking for ways to host great events for our members.
Can my kids get service hours for National Honor Society, Church or school programs, Scouting, etc.?
Yes! Kids have contributed to the club in many ways, from leading a landscaping project to helping to host events. We’re happy to talk about ways you could help your friends and neighbors while earning volunteer or service hours. Please contact us to get started.
How can I volunteer to help?
As a member-owned pool, we’re always grateful for our members’ support. Please consider helping us with our spring preparation; hosting a social event; joining our Board of Directors; or assisting in the many projects that keep us running.
We are also grateful for in-kind assistance or donations from qualified tradespeople, contractors, and others who can help us with facility maintenance and improvement.
What do I get for volunteering?
We offer credits towards concessions or guests passes in return for certain volunteer work. Please feel free to contact us for more information.
Is volunteering mandatory for members?
No! You are not required to volunteer.
What kind of skills or background do I need to join the Board?
All you need is a commitment to help friends, family, and other members. While the Treasurer and Facilities Chair are well suited to someone with experience in the field, we welcome anyone with a willingness to learn and serve.
Can my business help sponsor the Windwood Warriors swim team?
Yes! The Warriors are grateful for your support! We proudly include our sponsors’ logo on team communications, signage, and our league championship T-shirts. Sponsors also receive recognition at our home events.
Can I reserve a time for my food truck?
Yes! We’re glad to have you, and our members love food trucks. Please contact us to get started. We will do our best to accommodate your schedule.
Can my business advertise at the club?
Yes! We’re developing options for signage and other options for advertisers. Get in on the ground floor by contacting us for more information.
Can my business host an event or expo?
Unfortunately, we can’t support outside events at this time. We encourage you to consider advertising with us.
Are you hiring?
Often, it’s a Yes! We hire staff for lifeguard operations and for our concessions. We typically recruit in the spring for summer employment. We offer financial assistance for lifeguard training, and we welcome newly certified lifeguards. We’re proud that many of our lifeguards and other staff were members as kids and have chosen to work at our pool.
We are committed to compliance with EEOC and other laws, as well as to providing a professional, encouraging, and safe working environment. Please contact us for more information.
My company offers pool supplies, landscaping, or other products or services. Who should I contact for purchasing?
Please contact our Manager for more information.
Windwood Lost Bond Form (pdf)
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