Frequently Asked Questions

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During the swim season, you may purchase a replacement key at the Windwood office for $10. When the pool is closed, you may email WelcometoWindwood@gmail.com and arrange to pick up a key for $10. The tennis key must be returned to the Club or transferred with your membership if you sell, and if you do not have your key at the time of transfer, you must pay the $10 replacement fee prior to transfer. Sellers failing to return their key will see $10 deducted from the bond reimbursement check issued by the Club.

Please contact Membership at WelcometoWindwood@gmail.com to set up a transfer of the membership into your name and receive your Welcome Packet. You will turn in the certificate signed over to you from the previous owners and you will receive a certificate in your name along with Club information and passes.

If you do not want the Club membership that you purchased through a home sale, find a buyer for your bond and contact Membership to initiate transfer, or contact Membership to add your name to the sell list. Select the Contact Us button or visit Contact Us page for Membership email form.

You do not need to have a copy until you want to sell the membership. Then you should follow these steps:

• Access the Lost Certificate Transfer Form at the bottom of this page, or contact Membership via the Contact Us page.
• Find your membership certificate number by contacting Membership via the Contact Us page or accessing your account on Membersplash.
• Fill out the transfer form with your membership certificate number and the names of the people you are transferring the membership to (if applicable).
• Take the form to a Notary, and sign it and have your signatures notarized.
• You can then use this form in the sales transaction in place of your original membership
  certificate.

You need to notify the pool in writing of the change and which owner will take over the pool membership. The owners of a pool membership cannot actually be changed without a signed written agreement from both parties that currently jointly own the membership. You can do this one of two ways:

Write a letter to the Windwood Swim and Tennis Club Board of Trustees indicating transfer of membership to one or the other owner and have it signed by both current owners. Fill out the transfer section on the back of your Windwood Swim and Tennis Club Membership Certificate with the name of the party who will be keeping the certificate. Have both parties sign the back.

Send your document to:

Membership Records
Windwood Swim & Tennis Club
P.O. Box 8037
West Chester, Ohio 45069

After it is received a new membership certificate will be completed for you in the
indicated name and your records will be updated.